Over the last few years, I've gotten some really good deals at Menards with rebate items. Usually it's free after rebate type things, and my credits are a few dollars or maybe up to $20. I've never had a problem. (For those of you not familiar with their rebates, it's a 'merchandise credit' you can use at any Menards. It's printed like on a postcard, and not enclosed within an envelope). But in January, my son moved into a new apartment, and we got him some cheap furniture at Menards, that in total had $260 of rebates. (The furniture of course wasn't free after rebates, but was really a super deal) I sent it in, as normal; didn't really think about it for a while, because it usually takes several weeks to get the rebate back. But, I finally started to wonder, checked their online rebate tracking, and it showed it that the rebate had been issued. So I sent the rebate processing center an email last week with all of the info, and this morning got the response back that yes, the credit was actually issued on January 25th, and it was redeemed at the store nearest to us (where I go) on February 1st. It was kind of a standard form letter that basically said that the US Post office is responsible for delivering all mail, and if I think my postal delivery is being mishandled I should direct my concerns to the US Postmaster or police department in my area. Well, if it was $5 or $10, I'd probably just let it go, but for $260, I'm just sick about it! I have to do something, but I fear I'm not going to have much luck. I'm thinking I'll start by going to the post office and trying to talk to the guy in charge there, but I really don't know what he can or would do about it. Anyone ever have this happen to them? Since it's not an actual check that someone has to go the bank for, I can't see how they can really track what happened. Anyone have any thoughts?
I think Menards should ditch the 11% rebate program. I hate rebates to begin with, but I spent $1000.00 on an item displaying a sign advertising the 11% rebate. I checked out and when I got home I noticed there was no 'Rebate Receipt' on the bottom of my receipt so I called Customer Service, but the hold time was outrageous. Original review: July 3, 2020. I shop frequently at Menards because they often have sale items I want in addition to rebates on certain items as well as your overall purchase.
Linda Heffner
Sent in a Rebate in April. Have not received it. Went online with Rebates International to 'track'. The only information I received was: My name and address..Their date 05/02/2018 Rebate #3078 Description Save 11% Amount $50.80 Status Issued Check #0000003709..Gave NO REBATE 16(?) digit rebate number to enter to track my rebate. HAVE RECEIVED NO REBATE. Get the runaround at the store. .Within 3 miles of Menards there is a Lowes and a Home Depot. I went to Menards because of the rebate. NEVER AGAIN. $50 may not be big money to some but it is to me. The only reason I gave them 1 star is I am willing to bet that the review would be NOT posted. OH and another thing..Tomorrow, I will call the Store Manager and the next call is to our local BBB. LH
jorgensen1679
I submitted a rebate request, mailed to the rebate center on 6/25/18. The submission was four receipts and submitted with a completed Rebate #3948 Receipt. The four amounts were: $.48; $1.40; $2.84, and; $4.89. You paid for three of the four rebate requests ($.48; $2.84, and; $2.84). The fourth rebate request was taped together by a woman at customer service at the Menards store on University Avenue in St. Paul, MN. The printer at the checkout had jammed and, when the cashier pulled on the receipt, it tore. When the customer service person taped the two sections together, the taped 'erased' the bar code. Customer service said it was fine and I submitted it to you. The purchase date of the torn receipt was $6/17/18. Please respond and let me know if you will remit the $4.89 rebate request, or if not, why not. Jim Jorgensen
snellie
I had submitted several rebates for different items and I have three receipts for drywall. I only received one my drywall rebate and several of the other rebates the ones for real small amounts of money like one or two dollars. Joel osteen i declare pdf free download. But the drywall rebates were for $28 - $30 dollars never received them bank. I hate shopping at Menards for this very reason you very seldom get your rebates back especially for the larger amount of money. Anger in Chicago
kclynne13
We sent in a rebate adjustment in March and have not received anything yet. When we go online for tracking there is nothing that shows up. For the regular rebate we got a rebate quickly. Because we don't have a receipt for this rebate adjustment I don't have the tracking number and when trying to contact the company it's asking for the tracking number in order to submit a question. The rebate adjustment is 3000.
Noel Papineau
In 2016 and 2017 I mailed in a rebate form and I have not received my rebate coupon for purchases at Menard's stores. I mailed one rebate form today and hope I have better luck. I would like you to track my past 2 or 3 rebates that have not been sent to me. I'm feeling a bit conned and feel that perhaps you can add extra rebate monies for my inconveniences. Please email me about my concerns, as my purchases were quite high and I was to receive a fair amount of rebate monies towards my purchase at Menard's. We live in Canada and have received many rebate monies in the past and know that it isn't just for US shoppers. You can send info Noel or Della Papineau PO Box 794 Pine Falls, Manitoba, Canada, R0E 1M0 or email us at [email protected] Thank you and hope to hear from you soon.
karril
L. Anderson Thank you so much for sending my social security card back to me after I accidentally enclosed it with my rebate form. I appreciate you taking the time to get it back to me.
janice1938
Menards, I have sent all the inf. from this store for a product I purchased in October which had a rebate, after sending the required inf. three times and sending emails that I was told to send I still have not heard from them at all. It is a $100.00 rebate from a wood stove. This is very disappointing to me as I do all my shopping at this store spring, summer and winter, other rebates have been sent to me as specified. Please look into this asap. Very disappointed customer.
[email protected]
Back in July I spent almost $2500 at Menards in Owensboro Ky was to get back $252 and some change back I have sent email mailed them and Menards letters and Rebate international sent an email stating the check was not cashed of course it wasn't cashed I never got it they said they would issue another one guess what still haven't got it. I'm calling the Revdex.com and everyone that might can help this is b[redacted] I'll take my business else where's can't trust them to do what right by the customer.
Peggyther
I have submitted rebate requests 3 times. After 2 months when I check the status it says checks were sent. I finally received the first one but have not gotten the last 2. This reeks of REBATE SCAM. We all need to contact the Attorney General's office & the FTC & file complaints. I believe Menards set this 'rebate' company up.
smartchoice123
Lets file a lawsuit against the Menards rebate center all of us join together , and make them pay our rebates as promised. I waited for 4 months never got mine was for $70.00. This is 2018 and the rebate center should be smart enough to send rebate checks in a envelope, and not a post card. and now all I hear is a mail carrier must have stolen them. Menards is a big Joke. Why have a rebate if they are not going to make sure their customer gets it. The rebate when being used at Menards by a customer should have a Valid ID proving they are the customer on the rebate, which would make the rebate of no value to anybody who steels it and has no ID matching the name on the rebate. Mitchell Minor
[email protected]
I've been waiting on mine since last Oct. In the amount of over $250 said they have reissued it 3 weeks ago. Still waiting I've sent emails written letters and called Menards corporate office sent them emails and written letters and still nothing. I'm calling to take action against Menards and rebate international.
Melanie Carroll Weber
I just asked about my rebates. Contact me at [email protected] . I've waited 14 weeks!
Melanie Carroll Weber
Where is my rebate?! Someone needs to answer me. It's been 14 weeks! I would have gone elsewhere that was having a sale. You call and no one knows anything. They just keep saying that maybe it is taking longer than usual. I spent $4000.00 with you because of the rebates!
davewayne Mathew
This is the second time that I have been Con-ed by Rebates International and Menards,The first time that I was lied to was when I purchased a gallon of Menards full strength antifreeze,It promise it,s costumers who bought the antifreeze an $4.00 in store rebate ,I never received a damn dime of it,And now,this second most recent time of November 2017,I bought a sixty-pack of Powercell Alkaline (3,A) Batteries that regularly cost $12.99,but Menards had the batteries on sale for $10.99,I paid the ($10.99 ) sale price at the Salina Ks. store,and later that same night,I ask the clerk at the costumer service desk about the advertised ($ 5.00 ) in store rebate and I showed her my receipt and what I got back was the receipt and the rebate slip to fill out and send in to Rebates International Inc,And what they sent back to me right after Christmas,has assuredly destroyed any and all expectation in believing that the Menards rebate system is earnest,in the least bit or cares even the slightest about it,s costumers,like myself and others whom has been Hood Winked into a False rebate establishment,Oh,let me be perfectly earnest about my complaint,The Rebate International of Elk Mound P.O.Box,99,Wi.Zip code 54739 sent me the (11%) amount of 0.41 Cents that was,nt even enough to cover the price of the stamp used to mail the envelope that I mail it in to Elk Mound Wi,at the least,Strooge would have sent me an late Christmas Cheers Card alone with the meesely 0.41 cents.Ouch.signed Ret.Specialist National Guardsmen,DaveW.Mathews.01-08-2018*
JTaylor
1/7/18 I have been waiting on rebates since July and have not received the four that are showing paid to me. I am very unhappy with Menards and the rebate process. I have always received them in the past and am not sure what the issue is but this process needs fixed ASAP. We count on these rebates as a loyal customer to Menards. Please contact me ASAP and get my rebates reissued. Jenny Taylor [email protected] (rebate# 1437, 1397, 965, 631)
Lee Springer
Menards Rebates Are A Scam Money
I purchased a storm door in Sept 2017. A rebate was issued in Nov 2017, however I never received it. Please respond to [email protected] Thanks Lee Springer
Alan Sobczak
Alan Sobczak 1/2/2018 I have been waiting for my rebate for three months. I contacted Menard's in Rhinelander where made my purchase. Menard' told me to look on Rebates International. This was the tracking result: 10/03/2017 #1417 SAVE 11% $101.15 Issued XXXXXX5230 I have not received this rebate check. Would you please look into this issue. I would appreciate a response. Thank you, Alan Sobczak 510 Hematite Street Hurley, WI 54534 715-561-9940 [email protected]
Jordan W Saletko
to L Anderson Thank you for your response of 12/26/17 on program #0933 Cotton Nail Apron. You gave me a check number but did not indicate if that check was ever used. When I send in a rebate I make a copy of the register receipt and certificate form. When I receive a check I mark it paid and then it is destroyed. There was one time, in the past, that I didn't receive a rebate and was replaced since it was not used. I am asking that the check #6157828005 be looked up and advise if and when it was used. Thank you for your help Jordan Saletko email: [email protected] 803 Newberry Lane Mt. Prospect, IL 60056-1501 [email protected]
amchugh
Never received my rebate from October - no response from rebates international on what the next process is to research why I did not receive and how to follow up to receive this rebate Seems like small rebates are processed - no problem - larger rebates Menard's rebate center has problem issuing the payments to customers. @ $42.99
G. Hartman
12/06/2017 1717 SAVE 11% $30.06 Issued XXXXXX7472 11/16/2017 1467 CARPET PAD $199.00 Issued XXXXXX7601 This is what I get when I check my rebate status but have never received anything from Rebate International. We have been waiting for this so we can get what we need to continue working on a remodel from a flood. I am so tired of getting automated responses and there isn't any way to speak to anyone. Your Customer service in no way lives up to your written claim. Send me the rebates in a proper mailing envelop that has clarity immediately! I am beginning to wonder if this is all a big scam..someone is really profiting. All the complaints also makes me wonder if Menards knows what is happening to their customers. Fix my problem!
bradj
My two largest rebates for the summer were for $61.72 and $38.48 and of course these are the ones that I have not received ANY response from. Where do you go to get help or file complaints against Menards for this? Brad Johnson Mukwonago, WI
Rebate International Rating
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Description: Business Services - General, Coupon Services
Address: P.O. Box 99, Elk Mound, Wisconsin, United States, 54739